Terms of Service

Last updated: February 24, 2026

By accessing or using the eatFISH.ca website and placing an order, you agree to be bound by these Terms of Service. Please read them carefully.

1. General

This website is operated by eatFISH.ca. Throughout the site, the terms "we," "us," and "our" refer to eatFISH.ca. We reserve the right to update or modify these Terms of Service at any time without prior notice. Your continued use of the site following any changes constitutes your acceptance of those changes.

2. Products and Orders

All products are subject to availability. We reserve the right to limit quantities, refuse orders, or cancel orders at our discretion. Prices are subject to change without notice. We make every effort to display accurate product descriptions and pricing, but errors may occur. In such cases, we reserve the right to correct the error and adjust your order accordingly.

3. Payment

Payment is required at the time of purchase. We accept major credit cards and other payment methods displayed at checkout. You agree to provide current, complete, and accurate billing and payment information.

4. Shipping and Delivery

Delivery times are estimated and not guaranteed. We are not responsible for delays caused by weather, carrier issues, or other circumstances beyond our control. Risk of loss and title for items pass to you upon delivery to the carrier.

5. Refunds and Returns

Please contact us if you have any issues with your order. Refund and return eligibility will be assessed on a case-by-case basis. Perishable goods may have limited return options due to their nature.

6. SMS/Text Messaging Terms

When you opt in to receive text messages from eatFISH.ca by checking the SMS consent checkbox at checkout, you agree to receive automated text messages related to your order, including delivery ETA notifications and delivery confirmation messages.

  - Program Name: eatFISH.ca Delivery Notifications

  - Message Frequency: Message frequency varies based on order activity

  - Message and Data Rates: Message and data rates may apply

  - Opt-Out: You may opt out at any time by replying STOP to any message. Upon opting out, you will receive one final confirmation message and no further messages will be sent.

  - Help: Reply HELP for assistance or contact us at support@eatfish.ca

  - Carriers: Carriers are not liable for delayed or undelivered messages

  - Consent: Your consent to receive text messages is not a condition of purchase

  - Privacy: Your mobile phone number and SMS opt-in data will not be shared with or sold to third parties. See our Privacy Policy for details.

7. Intellectual Property

All content on this site, including text, graphics, logos, and images, is the property of eatFISH.ca and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our written permission.

8. Limitation of Liability

To the fullest extent permitted by law, eatFISH.ca shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the site or purchase of products.

9. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Province of British Columbia, Canada.

10. Contact Information

For questions about these Terms of Service, contact us at support@eatfish.ca.

Replace support@eatfish.ca with whatever your actual support email is. Section 6 is the critical part Twilio reviewers will look for.